Nardini's, Byres Road, Glasgow

You cannot imagine how excited I was to see that Nardini's have opened a cafe on the Byres Road. I was a huge fan of Nardini's at Largs before they closed down and was delighted to hear that the company had been resurrected a few years ago. As I haven't yet made it to the refurbished cafe in Largs, I was thrilled to see that they had opened a place in Glasgow. It was to be our last stop before heading home as we were parked nearby. The Rocky Road looked fantastic. It looked as if it was going to tick all the boxes in terms of marshmallow, biscuit chunks and most importantly - cherry pieces. But.. I never got to taste it. Nardini's need to get their act together. We arrived at a particularly busy period. There were seats but a long queue had formed at the counter. We eventually realised that we were in the takeaway queue so we moved to a sign further along the counter that said order here if you're eating in. So I stood. A member of staff smiled several times but was obviously harrassed and didn't plan to take my order any time soon. A man, who seemed to be in charge and was equally flustered, discovered that the next person in the takeaway queue had made the same mistake as me but took his order and eventhough it was just for coffee and cake, told him it would be ten minutes. He then served the next person leaving me standing at the correct area like a large lemon. So, I gave up. I didn't really want to sit around for, perhaps, 15 minutes waiting for a coffee and traybake. So, here's hoping that they improve their service by the next time I visit, because the Rocky Road looked great. I had lemon cake, no Rocky Road sadly, next door at Three Steps to Heaven instead.